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How treatment in China works, step by step

From your first message to follow-up at home: what happens at each stage, what you do, what we do, and what you pay when.

Day 1
01

Tell us what you need

Fill in the two-minute form or message Doris on WhatsApp. Include your quote from home if you have one; it helps us compare honestly.

You
  • Describe the treatment or problem
  • Share X-rays or reports if you have them
Within 3 days
02

Get your written plan and quote

We send your records to the right department. A specialist reviews them and the hospital prices your treatment. You get one document with everything in it.

Your quote includes
  • Hospital, department and, where possible, the doctor
  • Every item priced, in your currency and yuan
  • Trip dates and how many nights
  • What's not included
2–6 weeks before
03

Say yes, and we book everything

Once you approve the plan, we book your appointments and help with the rest of the trip.

We arrange
  • Hospital appointments and admission
  • Visa check, and an invitation letter if you need a visa
  • Hotel within walking distance of the hospital
  • Airport pickup
You arrange
  • Your flights (we suggest routes and timing)
  • Travel insurance
In China
04

We go with you, every step

Doris meets you at arrivals and is with you at every appointment. She handles registration, queues and payments, and interprets every conversation with doctors and nurses.

Every day
  • Collected from your hotel before appointments
  • Each test and result explained as it comes
  • Evening check-in after procedures
  • Phone, SIM and payment apps set up on day one
Back home
05

We stay on your case

Your records come home with you in English. If you have questions after treatment, Doris takes them to your doctor in China and brings back the answer.

Included
  • All reports translated, imaging files on a link
  • Questions relayed to your surgeon
  • Remote follow-up appointments arranged
  • Records sent to your doctor at home

Start with step one

Two minutes, free, and no obligation. Doris replies personally within 24 hours.

Chat with Doris
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